Terms of Service
Last updated: September 15, 2026
These terms explain what CaseCheck does, what it does not do, and what we each agree to. Plain language on purpose. If something here is unclear, write to us and we will explain it.
CaseCheck is operated by Immigrant App Inc, 848 Brickell Ave, Suite 800, Miami, FL 33131, United States. Questions about this document: [email protected].
1. What CaseCheck is
CaseCheck reads the status of U.S. immigration cases, shows it in a readable form, and tells you when it changes. For immigration court cases it reads the public EOIR automated case information system. For USCIS cases it reads the USCIS Case Status API using the receipt number you give us. That is the whole service.
CaseCheck is not a law firm and does not give legal advice. Nothing on this site is a substitute for an attorney or an accredited representative. Decisions about your case, such as what to file, when to appear, or how to respond, belong with a lawyer.
CaseCheck is independent. It is not affiliated with, endorsed by, or connected to the U.S. Department of Justice, EOIR, USCIS, or any government agency.
2. The information we show
We show what the government publishes for the case number you give us. We do not create, correct, or influence that record. If a government system is down, slow, or returns something unexpected, our result will reflect that.
Court schedules change, and systems have delays. Never rely on CaseCheck alone for a hearing date or a deadline. Confirm through the official EOIR hotline at 1-800-898-7180, the USCIS Contact Center at 1-800-375-5283, the court, or your attorney. Missing a hearing can end a case. Treat our alerts as a helpful signal, not proof.
3. Your account
You need an account to check a case. You must give a working email address, keep your password to yourself, and use the service only for cases that are yours or that you are authorized to follow. If you add another person's case, you are responsible for having their permission.
One account holds up to three cases. We may limit how often checks run to keep the service available for everyone.
You may close your account at any time: write to support from the address on your account, or use the Support page inside your account. Closing the account deletes your data on the schedule set out in the Privacy Policy. We may suspend an account that abuses the service, for example automated scraping, mass lookups of numbers that are not yours, or attempts to break the site or the accounts of others.
4. Payment
The free plan checks one case. Monitoring, meaning repeated checks and alerts, is paid: $9.99 per month or $75 per year, in U.S. dollars.
Payments are processed by Stripe. We never see or store your card number. Subscriptions renew automatically until you cancel. Cancellation and refunds are covered in the refund policy, which is part of these terms.
Prices may change. If they do, the new price applies from your next renewal, never mid-period, and we will tell you before it takes effect.
5. Alerts
You choose where alerts arrive: email, Telegram, WhatsApp, or text message as a paid add-on. Connecting a channel is optional, and you can disconnect it at any time. Delivery depends on networks and platforms we do not control. We send promptly. We cannot guarantee that a message arrives, is not filtered as spam, or is read.
6. Your data
How we collect, use, protect, and delete your data, including USCIS receipt numbers, is described in the Privacy Policy. It is part of these terms. In short: we collect only what the service needs, we never sell it, and you can have it deleted.
7. What we are responsible for
We work to keep the service accurate and available, and we fix what breaks. But the service is provided "as is", without warranties of any kind.
To the fullest extent the law allows, CaseCheck is not liable for indirect or consequential losses, including a missed hearing, a decision made in your absence, or any outcome in your case. Where liability cannot be excluded, it is limited to the amount you paid us in the twelve months before the claim.
8. Your content and ours
The case data belongs to the public record and to you. The site, its text, design, and code belong to CaseCheck. Do not copy the service or resell its output as your own.
9. Changes to these terms
When we change these terms or the Privacy Policy in a meaningful way, we do not treat silence as agreement. We post the new version here with a new date, and we show you a plain-language summary of what changed and ask you to accept it before you continue using your account. If you do not accept, you can keep using the service under the old version for 30 days and close your account at any time. Small edits, such as a typo or a contact detail, only get a new date.
10. If CaseCheck changes hands
If Immigrant App Inc is sold, merges with another company, or closes, we will tell you by email at least 30 days in advance. A new owner must honor these terms and the Privacy Policy, or terms that protect you at least as well. Otherwise you get the choice to download your data or delete it before the transfer.
11. Ending the agreement
You can stop using CaseCheck at any time. We can end the agreement if you break these terms or use the service in a way that harms others. If we end it without cause, we refund the unused part of a paid period. When the agreement ends, your data is deleted on the schedule in the Privacy Policy.
12. Governing law
These terms are governed by the laws of the State of Florida, United States, without regard to conflict-of-law rules. Disputes go to the state or federal courts located in Miami-Dade County, Florida.
13. Contact
Write to [email protected] or from inside your account, on the Support page.